{"id":1191,"date":"2024-06-10T08:34:22","date_gmt":"2024-06-10T08:34:22","guid":{"rendered":"http:\/\/xtratheme.comagency\/?page_id=13"},"modified":"2024-06-10T08:34:22","modified_gmt":"2024-06-10T08:34:22","slug":"faq","status":"publish","type":"page","link":"https:\/\/wehelp.be\/fr\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"1191\" class=\"elementor elementor-1191\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1515b2d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1515b2d\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-66 elementor-top-column elementor-element elementor-element-49db90f\" data-id=\"49db90f\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d10f8dc elementor-widget elementor-widget-cz_title\" data-id=\"d10f8dc\" data-element_type=\"widget\" data-widget_type=\"cz_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\r\n\t\t<div>\r\n\t\t\t<div class=\"cz_title clr cz_mobile_text_center cz_title_pos_inline\"><div class=\"cz_title_content\"><div class=\"cz_wpe_content\"><h3><span style=\"font-size: 36px;\"><strong>Avez-vous des questions ?<\/strong><\/span><\/h3><\/div><\/div><\/div>\r\n\t\t<\/div>\r\n\t\t\r\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f8d52a2 elementor-widget elementor-widget-cz_title\" data-id=\"f8d52a2\" data-element_type=\"widget\" data-widget_type=\"cz_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\r\n\t\t<div>\r\n\t\t\t<div class=\"cz_title clr cz_mobile_text_center cz_title_pos_inline\"><div class=\"cz_title_content\"><div class=\"cz_wpe_content\"><p>Veuillez lire les questions ci-dessous et si vous ne trouvez pas votre r\u00e9ponse, envoyez-nous votre question, nous vous r\u00e9pondrons d\u00e8s que possible.<\/p><\/div><\/div><\/div>\r\n\t\t<\/div>\r\n\t\t\r\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a793d45 elementor-widget elementor-widget-cz_gap\" data-id=\"a793d45\" data-element_type=\"widget\" data-widget_type=\"cz_gap.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"cz_gap clr\"><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7b210bc elementor-widget elementor-widget-cz_title\" data-id=\"7b210bc\" data-element_type=\"widget\" data-widget_type=\"cz_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\r\n\t\t<div>\r\n\t\t\t<div class=\"cz_title clr cz_title_has_icon cz_title_pos_inline\"><div class=\"cz_title_content\"><i class=\"cz_title_icon_before fa fa-question-circle-o\"><\/i><div class=\"cz_wpe_content\"><h4>F.A.Qs<\/h4><\/div><\/div><\/div>\r\n\t\t<\/div>\r\n\t\t\r\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fc90a8b elementor-widget elementor-widget-cz_accordion\" data-id=\"fc90a8b\" data-element_type=\"widget\" data-widget_type=\"cz_accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div data-arrows='{\"open\":\"fa fa-chevron-circle-down\",\"close\":\"fa fa-chevron-circle-up\"}' class=\"cz_acc clr cz_acc_first_open\"><div><div class=\"elementor-repeater-item-846e15f\"><span class=\"cz_acc_child\"><div>Le titre de votre question ?<\/div><\/span><div class=\"cz_acc_child_content clr\"><p>Je suis un bloc de texte. Cliquez sur le bouton d'\u00e9dition pour modifier ce texte. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.<\/p><\/div><\/div><div class=\"elementor-repeater-item-569efd4\"><span class=\"cz_acc_child\"><div>Do eiusmod tempor incidit ?<\/div><\/span><div class=\"cz_acc_child_content clr\"><p>Je suis un bloc de texte. Cliquez sur le bouton d'\u00e9dition pour modifier ce texte. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.<\/p><\/div><\/div><div class=\"elementor-repeater-item-dbc2cf0\"><span class=\"cz_acc_child\"><div>Consectetur adipisicing elit, sed do eiusmod tempor incidunt ?<\/div><\/span><div class=\"cz_acc_child_content clr\"><p>Je suis un bloc de texte. Cliquez sur le bouton d'\u00e9dition pour modifier ce texte. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.<\/p><\/div><\/div><div class=\"elementor-repeater-item-9142ad3\"><span class=\"cz_acc_child\"><div>Cupidatat iusmod tempor incid idun ?<\/div><\/span><div class=\"cz_acc_child_content clr\"><p>Je suis un bloc de texte. Cliquez sur le bouton d'\u00e9dition pour modifier ce texte. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.<\/p><\/div><\/div><div class=\"elementor-repeater-item-c9a3d01\"><span class=\"cz_acc_child\"><div>Excepteur sint occaecat cupidatat iusmod tempor incid idun ?<\/div><\/span><div class=\"cz_acc_child_content clr\"><p>Je suis un bloc de texte. Cliquez sur le bouton d'\u00e9dition pour modifier ce texte. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.<\/p><\/div><\/div><\/div><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-52c4756 elementor-widget elementor-widget-cz_gap\" data-id=\"52c4756\" data-element_type=\"widget\" data-widget_type=\"cz_gap.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"cz_gap clr\"><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c7843c0 elementor-widget elementor-widget-cz_title\" data-id=\"c7843c0\" data-element_type=\"widget\" data-widget_type=\"cz_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\r\n\t\t<div>\r\n\t\t\t<div class=\"cz_title clr cz_title_has_icon cz_title_pos_inline\"><div class=\"cz_title_content\"><i class=\"cz_title_icon_before fa fa-question-circle-o\"><\/i><div class=\"cz_wpe_content\"><h4>Autres questions<\/h4><\/div><\/div><\/div>\r\n\t\t<\/div>\r\n\t\t\r\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0970c36 elementor-widget elementor-widget-cz_accordion\" data-id=\"0970c36\" data-element_type=\"widget\" data-widget_type=\"cz_accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div data-arrows='{\"open\":\"fa fa-chevron-circle-down\",\"close\":\"fa fa-chevron-circle-up\"}' class=\"cz_acc clr cz_acc_first_open\"><div><div class=\"elementor-repeater-item-846e15f\"><span class=\"cz_acc_child\"><div>Le titre de votre question ?<\/div><\/span><div class=\"cz_acc_child_content clr\"><p>Je suis un bloc de texte. Cliquez sur le bouton d'\u00e9dition pour modifier ce texte. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.<\/p><\/div><\/div><div class=\"elementor-repeater-item-569efd4\"><span class=\"cz_acc_child\"><div>Do eiusmod tempor incidit ?<\/div><\/span><div class=\"cz_acc_child_content clr\"><p>Je suis un bloc de texte. Cliquez sur le bouton d'\u00e9dition pour modifier ce texte. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.<\/p><\/div><\/div><div class=\"elementor-repeater-item-dbc2cf0\"><span class=\"cz_acc_child\"><div>Consectetur adipisicing elit, sed do eiusmod tempor incidunt ?<\/div><\/span><div class=\"cz_acc_child_content clr\"><p>Je suis un bloc de texte. Cliquez sur le bouton d'\u00e9dition pour modifier ce texte. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.<\/p><\/div><\/div><div class=\"elementor-repeater-item-9142ad3\"><span class=\"cz_acc_child\"><div>Cupidatat iusmod tempor incid idun ?<\/div><\/span><div class=\"cz_acc_child_content clr\"><p>Je suis un bloc de texte. Cliquez sur le bouton d'\u00e9dition pour modifier ce texte. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.<\/p><\/div><\/div><div class=\"elementor-repeater-item-c9a3d01\"><span class=\"cz_acc_child\"><div>Excepteur sint occaecat cupidatat iusmod tempor incid idun ?<\/div><\/span><div class=\"cz_acc_child_content clr\"><p>Je suis un bloc de texte. Cliquez sur le bouton d'\u00e9dition pour modifier ce texte. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.<\/p><\/div><\/div><\/div><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-a5649c2\" data-id=\"a5649c2\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-476e45d elementor-widget elementor-widget-cz_image\" data-id=\"476e45d\" data-element_type=\"widget\" data-widget_type=\"cz_image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\r\n\t\t<div class=\"cz_image clr cz_image_no_fx\">\r\n\r\n\t\t\t<div>\r\n\r\n\t\t\t\t<div class=\"cz_image_in\" data-tilt>\r\n\r\n\t\t\t\t\t<div class=\"cz_main_image\"><img fetchpriority=\"high\" decoding=\"async\" width=\"700\" height=\"700\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D&#39;http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg&#39;%20width=&#39;700&#39;%20height=&#39;700&#39;%20viewBox%3D&#39;0%200%20700%20700&#39;%2F%3E\" data-czlz data-src=\"https:\/\/wehelp.be\/wp-content\/uploads\/2021\/03\/team-about.jpg\" class=\"attachment-full size-full wp-image-1090\" alt=\"\" data-srcset=\"https:\/\/wehelp.be\/wp-content\/uploads\/2021\/03\/team-about.jpg 700w, https:\/\/wehelp.be\/wp-content\/uploads\/2021\/03\/team-about-600x600.jpg 600w, https:\/\/wehelp.be\/wp-content\/uploads\/2021\/03\/team-about-100x100.jpg 100w, https:\/\/wehelp.be\/wp-content\/uploads\/2021\/03\/team-about-300x300.jpg 300w, https:\/\/wehelp.be\/wp-content\/uploads\/2021\/03\/team-about-150x150.jpg 150w\" data-sizes=\"(max-width: 700px) 100vw, 700px\" \/><\/div>\r\n\r\n\t\t\t\t\t<div class=\"cz_hover_image\"><img fetchpriority=\"high\" decoding=\"async\" width=\"700\" height=\"700\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D&#39;http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg&#39;%20width=&#39;700&#39;%20height=&#39;700&#39;%20viewBox%3D&#39;0%200%20700%20700&#39;%2F%3E\" data-czlz data-src=\"https:\/\/wehelp.be\/wp-content\/uploads\/2021\/03\/team-about.jpg\" class=\"attachment-full size-full wp-image-1090\" alt=\"\" data-srcset=\"https:\/\/wehelp.be\/wp-content\/uploads\/2021\/03\/team-about.jpg 700w, https:\/\/wehelp.be\/wp-content\/uploads\/2021\/03\/team-about-600x600.jpg 600w, https:\/\/wehelp.be\/wp-content\/uploads\/2021\/03\/team-about-100x100.jpg 100w, https:\/\/wehelp.be\/wp-content\/uploads\/2021\/03\/team-about-300x300.jpg 300w, https:\/\/wehelp.be\/wp-content\/uploads\/2021\/03\/team-about-150x150.jpg 150w\" data-sizes=\"(max-width: 700px) 100vw, 700px\" \/><\/div>\r\n\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\r\n\t\t\t<\/div>\r\n\r\n\t\t<\/div>\r\n\r\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-7889423 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7889423\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-10db14e\" data-id=\"10db14e\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-09585e8 elementor-widget elementor-widget-cz_title\" data-id=\"09585e8\" data-element_type=\"widget\" data-widget_type=\"cz_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\r\n\t\t<div>\r\n\t\t\t<div class=\"cz_title clr cz_title_has_icon cz_title_pos_inline\"><div class=\"cz_title_content\"><i class=\"cz_title_icon_before fa fa-comment\"><\/i><div class=\"cz_wpe_content\"><h4>Demandez-nous<\/h4><\/div><\/div><\/div>\r\n\t\t<\/div>\r\n\t\t\r\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-82abbf8 elementor-widget elementor-widget-cz_contact_form_7\" data-id=\"82abbf8\" data-element_type=\"widget\" data-widget_type=\"cz_contact_form_7.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"cz_cf7 clr\">\r\n\t\t\t<div>\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f544-o1\" lang=\"en-US\" dir=\"ltr\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/fr\/wp-json\/wp\/v2\/pages\/1191#wpcf7-f544-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Formulaire de contact\" novalidate=\"novalidate\" data-status=\"init\" data-trp-original-action=\"\/fr\/wp-json\/wp\/v2\/pages\/1191#wpcf7-f544-o1\">\n<div style=\"display: none;\">\n<input type=\"hidden\" name=\"_wpcf7\" value=\"544\" \/>\n<input type=\"hidden\" name=\"_wpcf7_version\" value=\"5.9.8\" \/>\n<input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/>\n<input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f544-o1\" \/>\n<input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/>\n<input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/div>\n<p><label> Votre nom (*) <\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span>\n<\/p>\n<p><label> Votre adresse \u00e9lectronique (*) <\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span>\n<\/p>\n<p><label> Sujet <\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-subject\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-subject\" \/><\/span>\n<\/p>\n<p><label> D\u00e9partement<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"menu-178\"><select class=\"wpcf7-form-control wpcf7-select\" aria-invalid=\"false\" name=\"menu-178\"><option value=\"Business Department\">D\u00e9partement des affaires<\/option><option value=\"Personal Department\">D\u00e9partement personnel<\/option><option value=\"Support Department\">Service d'appui<\/option><option value=\"Others\">Autres<\/option><\/select><\/span>\n<\/p>\n<p><label> Votre question <\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-message\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" name=\"your-message\"><\/textarea><\/span>\n<\/p>\n<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Demander\" \/>\n<\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<input type=\"hidden\" name=\"trp-form-language\" value=\"fr\"\/><\/form>\n<\/div>\n<\/div>\r\n\t\t<\/div>\r\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Do you have any Questions? Please read questions bellow and if &#8230; <\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":7,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1191","page","type-page","status-publish","hentry"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/wehelp.be\/fr\/wp-json\/wp\/v2\/pages\/1191"}],"collection":[{"href":"https:\/\/wehelp.be\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/wehelp.be\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/wehelp.be\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/wehelp.be\/fr\/wp-json\/wp\/v2\/comments?post=1191"}],"version-history":[{"count":0,"href":"https:\/\/wehelp.be\/fr\/wp-json\/wp\/v2\/pages\/1191\/revisions"}],"wp:attachment":[{"href":"https:\/\/wehelp.be\/fr\/wp-json\/wp\/v2\/media?parent=1191"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}