Description:
1. Coordination
- Lead, coordinate and monitor the daily activities & Claims Guidewire IT team on initiatives and on Production Maintenance.
- Ability to develop both delivery and resource plans when delivering bugfixes in Production, acting here in Production Maintenance mode.
- Take on the role of test coordinator for the team and coordinate that the appropriate tests are executed qualitatively as quality gate for release.
- Take on the role of release coordinator for the team and liaise closely with IT Release Management to agree on the steps of ‘delivery to production’ (Implementation Plan).
- Supports the team’s delivery of the implementation plans.
- Is present and follow up the releases to production according to the implementation plans.
- Regular contact with the Product Owners (PO’s) & Project Managers (PM’s) to align on the correct priorities.
- Help the PO’s & PM’s to describe work packages and identify the teams needed to deliver them.
- Regular contact with his/her (Delegated) Service Manager regarding team capacity management and needs.
- Regular contact with his/her (Delegated) Service Manager regarding any escalation he/she would deem as necessary e.g. resource behaviour, resource capacity shortcomings, team competences, …
- Coordinate with other Scrum Masters to synchronise a timely delivery of activities related to transversal initiatives.
- Create dashboards or other follow-up tools to provide transparency & follow up.
- Help the team where appropriate to become more effective, efficient, and productive.
- Act as a facilitator to increase collaboration – break down silos.
- Regularly report information such as velocity, the operational costs & PM reporting.
- Organize and conduct the Agile Ceremonies, such as:
- daily’s, retro’s, backlog refinements, demo’s, planning, estimates, retrospectives.
2. SPOC and communication
- Act as a sounding board when questions or problems arise around analysis, development, testing, releases, resource capacity and resource availability in close collaboration with the competence manager.
- Representation of the team towards Management & Business (e.g. Sprint reviews).
- Answer questions & solve impediments, building bridges between the different stakeholders within IT & Business.
- Act as a SPOC for important initiative alignment meetings such as the “Scrum of scrums”.
- Discuss things that are considered crucial to get to results.
3. Continuous Improvement
- Continuously improve the way of working of the teams by using the input of the grooming’s, planning’s & retros on a regular basis.
- Align well with other Scrum Masters and come with new ideas to work together and with the team.
- Attend the community sessions & scrum meetings with Scrum Master colleagues regularly.
Profile
Must have:
- Language: 2-lingual EN – FR (and/or NL)
Good communication skills in Dutch AND French, with excellent verbal and written communication in English!
- Proven experience as Scrum Master (at least 5 years)
- Knowledge of JIRA
- Knowledge of Agile methodology and experience with working in a (Hybrid) Agile way.
- Knowledge of Prince 2 principles to understand our Hybrid Agile methodology (Prince 2 + Agile)
- Can work in a flexible way, with different methodologies, various nationalities, partners, …
- Able to make the link where necessary between team actors such as developers, testers, analysts
- Solution mindset
- Committed
- Able to get to know the organization and the culture rapidly
- Proactive personality
- Open mindset and being able to work with different personalities
- Strong communication skills
- Strong reporting skills
- A supportive servant leader: strong in people management, being a part of the team while strengthening the team
- Support on setting priorities for the team, ability to challenge the work priorities, discuss delivery and proposed deadlines when needed, assertive yet diplomatic approach
Job Type: Freelance Full Time
Job Location: brussels