Description:

1. Coordination

  • Lead, coordinate and monitor the daily activities  & Claims Guidewire IT team on initiatives and on Production Maintenance.
  • Ability to develop both delivery and resource plans when delivering bugfixes in Production, acting here in Production Maintenance mode.
  • Take on the role of test coordinator for the team and coordinate that the appropriate tests are executed qualitatively as quality gate for release.
  • Take on the role of release coordinator for the team and liaise closely with IT Release Management to agree on the steps of ‘delivery to production’ (Implementation Plan).
  • Supports the team’s delivery of the implementation plans.
  • Is present and follow up the releases to production according to the implementation plans.
  • Regular contact with the Product Owners (PO’s) & Project Managers (PM’s) to align on the correct priorities.
  • Help the PO’s & PM’s to describe work packages and identify the teams needed to deliver them.
  • Regular contact with his/her (Delegated) Service Manager regarding team capacity management and needs.
  • Regular contact with his/her (Delegated) Service Manager regarding any escalation he/she would deem as necessary e.g. resource behaviour, resource capacity shortcomings, team competences, …
  • Coordinate with other Scrum Masters to synchronise a timely delivery of activities related to transversal initiatives.
  • Create dashboards or other follow-up tools to provide transparency & follow up.
  • Help the team where appropriate to become more effective, efficient, and productive.
  • Act as a facilitator to increase collaboration – break down silos.
  • Regularly report information such as velocity, the operational costs & PM reporting.
  • Organize and conduct the Agile Ceremonies, such as:
  • daily’s, retro’s, backlog refinements, demo’s, planning, estimates, retrospectives.

2. SPOC and communication

  • Act as a sounding board when questions or problems arise around analysis, development, testing, releases, resource capacity and resource availability in close collaboration with the competence manager.
  • Representation of the team towards Management & Business (e.g. Sprint reviews).
  • Answer questions & solve impediments, building bridges between the different stakeholders within IT & Business.
  • Act as a SPOC for important initiative alignment meetings such as the “Scrum of scrums”.
  • Discuss things that are considered crucial to get to results.

3. Continuous Improvement

  • Continuously improve the way of working of the teams by using the input of the grooming’s, planning’s & retros on a regular basis.
  • Align well with other Scrum Masters and come with new ideas to work together and with the team.
  • Attend the community sessions & scrum meetings with Scrum Master colleagues regularly.

 

Profile

Must have:

  • Language: 2-lingual ENFR (and/or  NL)

Good communication skills in Dutch AND French, with excellent verbal and written communication in English!

  • Proven experience as Scrum Master (at least 5 years)
  • Knowledge of JIRA
  • Knowledge of Agile methodology and experience with working in a (Hybrid) Agile way.
  • Knowledge of Prince 2 principles to understand our Hybrid Agile methodology (Prince 2 + Agile)
  • Can work in a flexible way, with different methodologies, various nationalities, partners, …
  • Able to make the link where necessary between team actors such as developers, testers, analysts
  • Solution mindset
  • Committed
  • Able to get to know the organization and the culture rapidly
  • Proactive personality
  • Open mindset and being able to work with different personalities
  • Strong communication skills
  • Strong reporting skills
  • A supportive servant leader: strong in people management, being a part of the team while strengthening the team
  • Support on setting priorities for the team, ability to challenge the work priorities, discuss delivery and proposed deadlines when needed, assertive yet diplomatic approach
Job Type: Freelance Full Time
Job Location: brussels

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